WWOOF Portugal understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
Information About Us
Our Site, wwoof.pt, is owned and operated by WWOOF Portugal, an organisation registered in Portugal since 2009. Our Tax Registration number is PT509050832. We are registered as a Not for Profit Association in Lisbon with the number 795/2009.
Our data protection officer is Charlotte Brouessard who can be contacted via the Contact Us form.
We are a member of Federation of WWOOF Organisations.
Scope – What Does This Policy Cover?
What Data Do We Collect?
[date of birth;]
[identification documents such as passport or national identity card numbers;]
[tax number as VAT number;]
[contact information such as email addresses and telephone numbers;]
[demographic information such as post code, preferences and interests;]
financial information such as credit / debit card numbers is passed to external payment systems (such as PayPal), and are not stored in the system
IP address (automatically collected);]
web browser type and version (automatically collected)
operating system (automatically collected)
How Do We Use Your Data?
All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see section 6, below.
We use your data to provide the best possible service to you. This includes:
Providing and managing your Account
Providing and managing your access to Our Site
Personalising and tailoring your experience on Our Site
Supplying Our services to you
Personalising and tailoring Our services for you
Responding to communications from you
Supplying you with email notifications regarding other members contacting you, status of your account, etc.; newsletters; and general messages from the Coordinators that you have subscribed to (you may unsubscribe or opt-out at any time by choosing Unsubscribe in the email message)
Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email AND/OR telephone AND/OR post with information, news and offers on Our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
you have given consent to the processing of your personal data for one or more specific purposes;
processing is necessary for compliance with a legal obligation to which we are subject;
processing is necessary to protect the vital interests of you or of another natural person;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data.
How and Where Do We Store Your Data?
We only keep your data for as long as We need to in order to use it as described above in section 4, and/or for as long as We have your permission to keep it. In any event, We will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it.
Some or all of your data may be stored or transferred outside of the European Economic Area. You are deemed to accept and agree to this by using Our Site and submitting information to Us. If we do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements. If We intend at any time to transfer any of your data outside the EEA, We will always obtain your consent beforehand and we have put in place the following safeguards to protect your data:
Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.
Steps We take to secure and protect your data include:
Drupal Site Security
Drupal security updates ensure that Drupal core and contributed modules are as secure and up-to-date as they can be at any given time. We respond to update alerts within 48 hours of patches being released. Emergency patches are dealt with as quickly as possible after the patch release.
SSL (Secure Sockets Layer) gives users a secure connection between the website and the server. It encrypts data when they are filling in forms ensuring privacy and data security. SSL activates the browser padlock and shows https in the address bar. Web browsers now show a warning for sites without this security in place.
All passwords are stored in an encrypted hashed format and leverage Drupal’s excellent security around user management.
Access Control Lists
Effective use of Access Control Lists in Amazon Web Services to restrict who can access our servers via ssh and sftp.
Anonymized User Data
User data is anonymized when databases are downloaded to be used in local environments.
In addition, user data sent to external services like Recaptcha and Google Analytics is anonymized so that no personal data (like IP addresses) are shared.
Do We Share Your Data?
We may share your data with other WWOOF Organisations within the Federation of WWOOF Organisations or related projects.
We may contract with third parties to supply services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights.
We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.
In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
What Happens If Our Organisation Changes Hands?
In the rare event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
How Can You Control Your Data?
When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our Mass Contact emails from the Coordinators and at the point of providing your details AND/OR by managing your Account.
Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given it
You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may withdraw your consent for Us to use your personal data as set out in section in 5 at any time by contacting Us using the details set out in section 15, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible services to you.
How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please Contact Us for more details or using the contact details below in section 15.
Summary of Your Rights under GDPR
Under the GDPR, you have:
the right to request access to, deletion of or correction of, your personal data held by Us;
the right to complain to a supervisory authority;
be informed of what data processing is taking place;
the right to restrict processing;
the right to data portability;
object to processing of your personal data;
rights with respect to automated decision-making and profiling (see section 13 below).
Automated Decision-Making and Profiling
In the event that We use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from Us.
The right described in section 12.1 does not apply in the following circumstances:
The decision is necessary for the entry into, or performance of, a contract between the You and Us;
The decision is authorised by law; or
You have given your explicit consent.
Where We use your personal data for profiling purposes, the following shall apply:
Clear information explaining the profiling will be provided, including its significance and the likely consequences;
Appropriate mathematical or statistical procedures will be used;
Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and
All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.
We currently make the following automated decisions:
Allow Filtering by any user fields present in the existing user profiles like: sex, languages, nationality, location, skills, etc.
Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 10, above).